Chelsea boot · 41Free
$0forever
10 returns / month
- Branded portal · 6 languages
- Exchanges, refunds, inspection
- Labels from Shopify or your carrier
- Shopify Flow triggers
The returns app for Shopify fashion brands
Wrong size? Keep the sale.
Customers swap to the right size or another product in a few taps. You keep the sale, and your team skips the emails.
- 6 languages
- US + EU rules
- $0 to start
A return is a pit stop,
not the finish line.
Most customers who send something back still want it, just in another size. Give them a quick way to swap, and the sale keeps going.
Without Inlap
- Order delivered
- Wrong sizeThey ask for a return
- Emails back and forthLabel, address, “where is my refund?”
- Refund to the cardMoney leaves your store
Sale lostThe race is over
With Inlap
- Order delivered
- Pit stopWrong sizeThey pick the right one in a few taps
- Label and trackingNo emails, no tickets
- New size on its wayOr store credit, if they prefer
Sale keptBack in the race
How it works
Three laps. Zero tickets.
- 01/
Pick
New size, credit or refund
- 02/
Ship
Label and live tracking
- 03/
Resolve
Exchange ships, case closed
Three ways outThree exits.
Three exits.
Two keep the sale.
- ExchangeSize 41 ships on scanSale kept · €189
- Store credit€189 + €19 bonusSale kept · spent in your store
- RefundAfter the warehouse checkSale lost · €189 back to the card
Store creditCredit that feels
Credit that feels
like a gift.
- Stays in your store not on their card
- +10% bonus you choose it
- No codes spent at checkout
Built for fashionEvery return is a
Every return is a
size problem first.
- Any size, any productExchanges on every plan
- Rules by marketWindows, fees, resolutions
- Claims, your wayPhotos and diagnosis
- Six languagesDetected from the order
IntegrationsNative to Shopify.
See all integrationsNative to Shopify.
Fluent in Klaviyo.
ShopifyReturns, labels, store creditNative- Customer accountsReturn card on the orderNative
Shopify Flow9 triggersAll plans
Klaviyo12 return eventsPole · Podium- Email6 languages, your senderAll plans
PricingPay for laps,
Pay for laps,
not seats.
Every plan: branded portal, six languages, exchanges. Unlimited team members.
Pit
$19/ month
60 returns / month
- Everything in Free
- Store credit with bonus
- Rules by market, auto-approval
- Gift returns & swaps
Pole
$79/ month
300 returns / month
- Everything in Pit
- Claims with photos
- Instant exchanges
- Klaviyo, analytics & risk rules
Podium
$249/ month
1,500 returns / month
- Everything in Pole
- Remove “powered by Inlap”
- Priority support
Extra returns $0.35 each. Labels are paid to Shopify or your carrier, never to Inlap. Compare plans